What is My Ticket Tracker and how do I use it?
By ticket- July 5, 2021
MyTicketTracker is a secure platform where you can view details about your ticket orders and download any e-tickets you may have purchased.
To download e-tickets from MyTicketTracker:
- Go to com, and enter your email address and unique order PIN to log in. You’ll find your PIN in the order receipt you received via email.
- After logging in, you’ll see purchase details for your order, along with a link to download your tickets. This link is located next to the “Delivery Method” section of your purchase details and will say “Download Tickets.”
- For security purposes, you then will be asked to confirm that you agree to the MyTicketTracker Terms and Conditions. To proceed with your download, select “Yes” to confirm your agreement and click “Continue.”
- You can now download your e-tickets! You’ll see the message “Click here to view and print your tickets.” Just click the words “Click here,” which will be a blue link.
- You’ll see a pop-up window that allows you to either open or save the e-ticket file. You should choose to open the file. Adobe Acrobat Reader will automatically open with the e-tickets. Within Adobe Acrobat Reader, there will be one page per ticket. (i.e. If you bought four tickets and downloaded one file, the Adobe file will
- there will be one page for each file.)
- You should then print your tickets and take them to the event.
If the tickets are downloaded and the file is blank, you will need to update your version of Adobe Acrobat Reader. Adobe Acrobat Reader is a free and widely used program for opening the type of document used to deliver the tickets. Click here to download the latest version.